If you're having trouble opening the Gooldbet site or browser app, try the following steps one by one:
Refresh the Page — try pressing Ctrl+R in your browser (or pull-to-refresh on mobile). This usually fixes temporary network issues.
Clear Your Browser Cache — Clear your cache and cookies in Chrome or Safari. Outdated cache can prevent pages from loading properly.
Check Your Internet Connection — Try switching from Wi-Fi to mobile data, or the other way around.
Update Your Browser — some features may not work correctly on older browsers. Please use the latest version of Chrome or Firefox.
Try a Different Browser — If gooldbet.click isn't loading on one browser, try opening it in a different one.
If the site still won't load, contact Gooldbet support via live chat or at support@gooldbet.click. The site may be briefly unavailable during scheduled maintenance — this typically lasts no more than 30 minutes.
Gooldbet's welcome bonus isn't activated at registration — it kicks in after your first deposit. Here's how it works:
- Complete registration and log in to your account.
- First-time minimum ৳200 Make a deposit — via bKash, Nagad, or Rocket.
- Once your deposit is confirmed, you'll instantly receive 100% The bonus will be added to your bonus wallet. You can receive a maximum bonus of ৳5,000.
- Your bonus can be used to place bets, but to make a withdrawal you must 10x wager (10x) is required.
Example: Deposit ৳1,000 and receive ৳1,000 in bonus funds. Once you've placed a total of ৳10,000 in bets, any remaining bonus balance becomes withdrawable. If you have a promo code, enter it at registration — it cannot be added afterwards.
Keep in Mind
The welcome bonus can only be claimed once per account. Opening multiple accounts with the same mobile number or ID may result in all bonuses being cancelled.
Alongside cricket on Gooldbet, Across 30+ sports, You can bet on all of them — football, tennis, basketball, volleyball, badminton, and more. The betting process is essentially the same, but each sport has its own set of markets:
- Football: Match Winner, Both Teams to Score (BTTS), Total Goals (Over/Under), Handicap, and Correct Score — these are the most popular markets.
- Tennis: Match Winner, Set Score, Total Games.
- Basketball: Point Spread, Total Points, Halftime Score.
To place a bet: Log in to Gooldbet → Go to the "Betting" section → Select your preferred sport → Choose a match and market, then add it to your bet slip → Enter your stake and confirm. You can also bet on Live markets while a match is in progress — odds change quickly in real time.
Before betting on a new sport, check out Gooldbet's "Betting Tips" section — it has match-by-match analysis available in Bengali.
Gooldbet regularly hosts special tournaments and leaderboard competitions — especially during major cricket or football series. The key rules for participating:
- Eligibility: Any registered and verified Gooldbet member can participate. Some tournaments have a minimum bet amount (e.g., ৳500 per bet).
- Earning Points: Points are earned by placing bets during the tournament period. Winning bets generally earn more points, though some formats award points based on total bet amount.
- Prize: The top 10 or 20 players on the leaderboard win cash prizes — credited directly to their wallet. Some tournaments also offer free bets or special bonuses.
- Result: Prizes are distributed within 48 hours after the tournament ends.
You can find details on ongoing tournaments in Gooldbet's "Bonuses" or "Promotions" section. Each tournament lists its own specific terms — make sure to read them before joining.
KYC (Know Your Customer) is an identity verification process — it's part of Gooldbet's licensing requirements and is in place to protect you. For small, routine transactions KYC isn't required, but it becomes mandatory in the following situations:
- Single withdrawals of ৳10,000 or more.
- When your total monthly withdrawals exceed ৳50,000.
- Gooldbet's risk review system flags the account for verification.
What You'll Need:
- Proof of Identity: Clear photos of both sides of your National ID (NID) or passport.
- Proof of Address: A utility bill, bank statement, or any official government document showing your name and address (issued within the last 3 months).
- Selfie: A clear selfie holding your ID document.
To submit documents: go to Profile → Verification → Upload Documents. Gooldbet typically 24–48 hours Verification is completed within this timeframe and you'll be notified by email or SMS. If your documents are unclear or incomplete, you may be asked to resubmit them.
After a winning bet, Gooldbet processes your payout in two steps:
Step 1 — Add Funds to Your Wallet: As soon as the match result is confirmed — usually within 5–10 minutes of the final whistle — your winnings are credited directly to your Gooldbet wallet.
Step 2 — Withdrawal to bKash/Nagad: When you request a withdrawal from your wallet to bKash, Nagad, or Rocket, it typically arrives within 15 minutes funds are delivered to your account. During peak hours, this may take up to 2 hours.
The minimum withdrawal amount is ৳300. Without KYC verification, larger withdrawals may take longer to process — so it's best to complete verification in advance. Withdrawal requests made between midnight and 4 AM are typically processed by the following morning.
Payment Delay
If more than 2 hours have passed, email support@gooldbet.click with your withdrawal reference number.
Some details on your Gooldbet account can be updated on your own, while others require support assistance:
You can update yourself:
- Profile Picture
- Email address (if provided at the time of registration)
- Password (from Profile → Security)
- Security Question & Answer
Mobile Number Change: To change your mobile number, contact support directly — as it serves as the primary identifier for your account. You'll need to provide your old number, new number, and ID details for verification. Changes are typically processed within 24 hours.
Name Correction: If there was a typo during registration, email support@gooldbet.click with a copy of your NID. The name will be corrected to match your ID document. A full name change is not possible.